Difference between revisions of "Trust in the Workplace"

From BUS360_Resources
Jump to: navigation, search
Line 25: Line 25:
 
Also try [https://databases.lib.sfu.ca/record/61245131620003610/Canadian-Newsstream Canadian Newsstream] for Canadian newspaper articles. Remember that you may have to research deeper to find enough methodology details for you to judge reliability and relevance of the facts and opinions -- use the news articles as clues, then go digging for the original sources.
 
Also try [https://databases.lib.sfu.ca/record/61245131620003610/Canadian-Newsstream Canadian Newsstream] for Canadian newspaper articles. Remember that you may have to research deeper to find enough methodology details for you to judge reliability and relevance of the facts and opinions -- use the news articles as clues, then go digging for the original sources.
 
*Watch for any mentions about relevant studies and experts and follow up with google searches -- news articles are great sources of such clues! For instance, [http://proxy.lib.sfu.ca/login?url=https://search.proquest.com/docview/2336787544?accountid=13800 this news article] led me to [https://www.ypo.org/globalpulse/ this study].  
 
*Watch for any mentions about relevant studies and experts and follow up with google searches -- news articles are great sources of such clues! For instance, [http://proxy.lib.sfu.ca/login?url=https://search.proquest.com/docview/2336787544?accountid=13800 this news article] led me to [https://www.ypo.org/globalpulse/ this study].  
*Similarly, [http://proxy.lib.sfu.ca/login?url=https://www-proquest-com.proxy.lib.sfu.ca/blogs-podcasts-websites/three-skills-that-correlate-with-trust-how/docview/2717614903/se-2?accountid=13800 this Sept. 2022 Globe & Mail article] led me to this book -- [ The Power of Trust], {''on order''}
+
*Similarly, [http://proxy.lib.sfu.ca/login?url=https://www-proquest-com.proxy.lib.sfu.ca/blogs-podcasts-websites/three-skills-that-correlate-with-trust-how/docview/2717614903/se-2?accountid=13800 this Sept. 2022 Globe & Mail article] led me to this book -- [http://proxy.lib.sfu.ca/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2664501&site=ehost-live The Power of Trust],  
 
:*P.S.: I've ordered a print copy of the main book discussed -- The Trifecta of Trust. It should be on our shelves soon.  
 
:*P.S.: I've ordered a print copy of the main book discussed -- The Trifecta of Trust. It should be on our shelves soon.  
  
Line 40: Line 40:
 
Here's a [http://proxy.lib.sfu.ca/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=psyh&bquery=SU+trust+AND+SU+(+employee+or+organizational+or+workplace+)&cli0=PY&clv0=200001-202012&type=1&searchMode=Standard&site=ehost-live rough exploratory search] in PsycInfo to get you started.
 
Here's a [http://proxy.lib.sfu.ca/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=psyh&bquery=SU+trust+AND+SU+(+employee+or+organizational+or+workplace+)&cli0=PY&clv0=200001-202012&type=1&searchMode=Standard&site=ehost-live rough exploratory search] in PsycInfo to get you started.
 
*Note that besides articles and books, PsycInfo also covers many dissertations and theses. Watch for citations that have "Dissertation Abstracts" listed as their source.  Such publications can be incredibly comprehensive, but it is sometimes hard to find their fulltext online. Try searching for them by title in [https://databases.lib.sfu.ca/record/61245148440003610/Google-Scholar Google Scholar] or in the [https://oatd.org/ Open Access Theses & Dissertations] database. Here are a couple examples of dissertations on this sort of topic:  
 
*Note that besides articles and books, PsycInfo also covers many dissertations and theses. Watch for citations that have "Dissertation Abstracts" listed as their source.  Such publications can be incredibly comprehensive, but it is sometimes hard to find their fulltext online. Try searching for them by title in [https://databases.lib.sfu.ca/record/61245148440003610/Google-Scholar Google Scholar] or in the [https://oatd.org/ Open Access Theses & Dissertations] database. Here are a couple examples of dissertations on this sort of topic:  
:*[https://pqdtopen.proquest.com/doc/1546718664.html?FMT=ABS Determining the effects of employee trust on organizational commitment] (2014)
+
:*[http://proxy.lib.sfu.ca/login?url=https://www.proquest.com/dissertations-theses/determining-effects-employee-trust-on/docview/1546718664/se-2 Determining the effects of employee trust on organizational commitment] (2014)
:*[https://pqdtopen.proquest.com/doc/1318534656.html?FMT=ABS The Influence of Trust and Affective Organizational Commitment on Intent to Leave] (2013)
+
:*[http://proxy.lib.sfu.ca/login?url=https://www.proquest.com/dissertations-theses/influence-trust-affective-organizational/docview/1520343379/se-2 The Influence of Trust and Affective Organizational Commitment on Intent to Leave] (2013)
  
  
Line 56: Line 56:
 
</ul>
 
</ul>
 
A few samples of the sorts of books you should find...  
 
A few samples of the sorts of books you should find...  
 +
*[https://sfu-primo.hosted.exlibrisgroup.com/permalink/f/15tu09f/01SFUL_ALMA51423938520003611 Understanding trust in organizations : a multilevel perspective]
 +
*[https://sfu-primo.hosted.exlibrisgroup.com/permalink/f/usv8m3/01SFUL_ALMA51420004950003611 Searching for trust in the global economy]
 
*[https://sfu-primo.hosted.exlibrisgroup.com/permalink/f/usv8m3/01SFUL_ALMA51189100080003611 Trust factor : the science of creating high-performance companies] - check out [https://hbr.org/2017/01/the-neuroscience-of-trust this HBR article] by the author of Trust Factor!
 
*[https://sfu-primo.hosted.exlibrisgroup.com/permalink/f/usv8m3/01SFUL_ALMA51189100080003611 Trust factor : the science of creating high-performance companies] - check out [https://hbr.org/2017/01/the-neuroscience-of-trust this HBR article] by the author of Trust Factor!
 
*[https://sfu-primo.hosted.exlibrisgroup.com/permalink/f/usv8m3/01SFUL_ALMA51250843010003611 Trust and betrayal in the workplace : building effective relationships in your organization]
 
*[https://sfu-primo.hosted.exlibrisgroup.com/permalink/f/usv8m3/01SFUL_ALMA51250843010003611 Trust and betrayal in the workplace : building effective relationships in your organization]
Line 85: Line 87:
  
 
'''D''' The [https://www.greatplacetowork.ca/en/ Great Place to Work] site got me thinking about the many "Best Employers" lists that get published each year. Consider looking for information on the initiatives that have been implemented in the winning organizations to create positive cultures.  Here are a few such lists:  
 
'''D''' The [https://www.greatplacetowork.ca/en/ Great Place to Work] site got me thinking about the many "Best Employers" lists that get published each year. Consider looking for information on the initiatives that have been implemented in the winning organizations to create positive cultures.  Here are a few such lists:  
*Canadian Business: Canada's Favourite Companies / Best Employers: [https://www.canadianbusiness.com/lists-and-rankings/best-jobs/best-employers/small-medium-employers-2018/ 2018 Small- & Medium-Sized Employers] + [https://www.canadianbusiness.com/lists-and-rankings/best-jobs/best-employers/large-employers-2018/ 2018 Large Companies] | [http://www.canadianbusiness.com/lists-and-rankings/best-jobs/best-employers-ranking-2017/ 2017] | [http://www.canadianbusiness.com/lists-and-rankings/best-jobs/best-employers-ranking-2016/ 2016]
 
 
*Financial Post: Ten Best Companies to Work For: [http://www.canadastop100.com/fp10/ 2016] | [http://www.canadastop100.com/fp10/ 2015]
 
*Financial Post: Ten Best Companies to Work For: [http://www.canadastop100.com/fp10/ 2016] | [http://www.canadastop100.com/fp10/ 2015]
*Fortune: Best Companies to Work For: [https://fortune.com/2019/02/14/the-best-big-companies-to-work-for/ 2019] | [http://fortune.com/2018/02/22/best-companies-to-work-for-2018/ 2018] | [http://fortune.com/best-companies/ 2017]  
+
*Fortune: Best Companies to Work For: [https://fortune.com/best-companies/2022/ 2022] |  [https://fortune.com/2019/02/14/the-best-big-companies-to-work-for/ 2019] | [http://fortune.com/2018/02/22/best-companies-to-work-for-2018/ 2018] | [http://fortune.com/best-companies/ 2017]  
*Forbes: Canada's Best Employers: [https://www.forbes.com/sites/vickyvalet/2019/01/29/canadas-best-employers-2019/ 2019] | [https://www.forbes.com/sites/karstenstrauss/2018/02/06/canadas-best-employers-2018/ 2018] | [https://www.forbes.com/sites/karstenstrauss/2017/02/08/canadas-best-employers-2017/#1fa5d57122e2 2017] | [https://www.forbes.com/sites/kathryndill/2016/02/24/canadas-best-employers-2016/#1301182e1034 2016]
+
*Forbes: Canada's Best Employers: [https://www.forbes.com/lists/canada-best-employers/ 2022] | [https://www.forbes.com/sites/vickyvalet/2019/01/29/canadas-best-employers-2019/ 2019] | [https://www.forbes.com/sites/karstenstrauss/2018/02/06/canadas-best-employers-2018/ 2018] | [https://www.forbes.com/sites/karstenstrauss/2017/02/08/canadas-best-employers-2017/#1fa5d57122e2 2017] | [https://www.forbes.com/sites/kathryndill/2016/02/24/canadas-best-employers-2016/#1301182e1034 2016]
*Globe & Mail: Canada's Top 100 Employers: [http://www.canadastop100.com/national/ 2019]
+
*Globe & Mail: Canada's Top 100 Employers: [http://www.canadastop100.com/national/ 2022]
*Vancouver Sun: BC's Top Employers: [http://www.canadastop100.com/bc/ 2019] + [https://issuu.com/ct100./docs/bc2018-magazine 2018 special magazine]  
+
*Vancouver Sun: BC's Top Employers: [http://www.canadastop100.com/bc/ 2022] + [https://issuu.com/ct100./docs/bc2018-magazine 2018 special magazine]  
  
  
 
<No further suggestions at this point, but check back later in case I find something else worth adding.  --MB>
 
<No further suggestions at this point, but check back later in case I find something else worth adding.  --MB>

Revision as of 19:30, 3 October 2022

Articles in journals, magazines, and newspapers

A. Try searching in Business Source Complete using various combinations of such Subjects as:

  • Work environment
  • Corporate culture
  • Personnel management
  • Employee attitudes
  • Job satisfaction
  • Trust
  • Organizational justice
  • Labor turnover
  • Loyalty
  • Personnel management

Remember that when you are doing a subject heading search, you must search by the exact term + select "SU subject" in the drop-down box next to the search box. Check out this rough exploratory search to get started in Business Source. Also try this broader search.


Note: Although you will definitely want to focus on the scholarly journals in Business Source Complete, don't ignore the less-academic publications. The HR magazines, in particular, may have practical, experience-based advice on improving workplace communication and trust. See, for instance, HR Magazine and Workforce.


B. For more of a Canadian perspective, try CBCA Complete and look for articles using the same terms--but as keywords--that you used in BSC (subject headings will be different in each database). As with Business Source Complete above, be sure to watch for articles in HR practitioner magazines such as the Canadian HR Reporter.

Also try Canadian Newsstream for Canadian newspaper articles. Remember that you may have to research deeper to find enough methodology details for you to judge reliability and relevance of the facts and opinions -- use the news articles as clues, then go digging for the original sources.

  • P.S.: I've ordered a print copy of the main book discussed -- The Trifecta of Trust. It should be on our shelves soon.


C. PsycInfo: Our main Psychology database is a great place to find academic articles on people's behaviour, attitudes, reactions, relations, etc. Note that PsycInfo covers many key marketing and organizational behaviour journals. Start with various combinations of subjects such as...

  • Trust (Social behavior)
  • Organizational Behavior
  • Organizational Climate
  • Loyalty
  • Organizational Effectiveness
  • Employee Attitudes

Here's a rough exploratory search in PsycInfo to get you started.

  • Note that besides articles and books, PsycInfo also covers many dissertations and theses. Watch for citations that have "Dissertation Abstracts" listed as their source. Such publications can be incredibly comprehensive, but it is sometimes hard to find their fulltext online. Try searching for them by title in Google Scholar or in the Open Access Theses & Dissertations database. Here are a couple examples of dissertations on this sort of topic:


Books

Try combinations of the following Subjects in our catalogue:

  • Trust
  • Interpersonal relations
  • Organizational effectiveness
  • Work environment
  • Psychology, Industrial
  • Organizational behavior

A few samples of the sorts of books you should find...


Other resources

A. Statista had an interesting infographic on this topic that led me to this EY study, which was discussed in this HBR article.

More reports that I found via Statista:


B. The 2010 edition of Deloitte's annual Ethics & Workplace Survey was focused on trust in the workplace. Perhaps it could be useful even though it's a bit old? The report doesn't appear to be available at the Deloitte site any longer, but the Internet Archive's WayBack Machine still has a copy.

More recent reports & articles from Deloitte:


C. I spotted this (slightly old) article in our CBCA database: A Lack of Trust and Confidence: Majority of Canadian employees don't believe their senior leaders and noticed it mentioned a survey done by Ipsos. I then checked the IPSOS site to see if I could get detailed results. Success! Check out the report Canadian Workforce Growing Increasingly Disloyal Toward Employer.


D The Great Place to Work site got me thinking about the many "Best Employers" lists that get published each year. Consider looking for information on the initiatives that have been implemented in the winning organizations to create positive cultures. Here are a few such lists:


<No further suggestions at this point, but check back later in case I find something else worth adding. --MB>