Millennials and Semiahmoo Shopping Centre
Here are a few tips about sources, subject headings, and strategies that you may want to start with. Note that these tips are just a start: think broadly about the sort of information you need and about who might have that information (government/association/academic/news/etc.).
Articles in journals, magazines, and newspapers
A. Try searching in Business Source Complete using combinations of the subject listed below. I suspect that Business Source will be useful in understanding the needs/wants/behaviour of millennials in general, but it may not have as much on their music desires and attitudes.
- Generation Y
- Generation Y consumers
- Generation X
- Baby Boom generation
- Shopping centers
- Shopping malls
- Retail industry
- Retail stores
- Big box stores
- Lifestyle centers (shopping centers)
- Consumer behavior
- Consumers' preferences
- Marketing strategy
- Target marketing
- Brand image
B. For more of a Canadian perspective, try CBCA Complete and look for articles using the same terms (as keywords rather than subjects) that you used in Business Source Complete. Also try Canadian Newsstream for Canadian newspaper articles. (Remember that newspaper articles can be great ways to learn about key researchers and publications on a topic. Follow those leads!)
- See, for example, this article from Canadian Newsstream: The millennial mall: A new era for shoppers.
A. Use the SFU Library catalogue to search for the many books and ebooks we have on topics such as Gen y, marketing, online music, and more.
Start with some of the same terms you used in your Business Source Complete searches. In general, remember that you should think more broadly to find useful books. For example, books on Generation Y consumer behavior & resulting marketing strategies may prove useful.
A. Passport is more focused on country-level statistics and trends, so it is unlikely to have much on White Rock or BC, but it does have some articles on GenY behaviours and on retailing trends that may be useful. For example, my first quick search of the database got me such reports and tables as:
- Generation Y - the connected generation
- Make Way for Generation Z: Marketing to Today’s Tweens and Teens
- Generation Y: Marketing to the Young Ones (18-26s)
- Tomorrow’s Big Spenders: The Global Student Market
- The New Definition of Convenience Retail
- Retailing in Canada
- Internet Retailing in Canada
- Repositioning global malls to reflect consumer behaviour
- The Reinvention of the Mall: How Shopping Centres are Adapting to Global Buying Habits
- Millennials: Impact of their Behaviour on Global Consumer Markets
B. If you think you need some demographic statistics so that you can understand better the relative size of the different generations, start with sources such as...
- SimplyAnalytics - demographic and broad spending data mappable at the small neighbourhood level throughout Canada. Also includes mappable psychographic cluster information. Note that there are help videos available within this powerful database. (Statistics Canada provides a overview of the demographics of South Surrey, as well.)
- Passport - has very detailed demographic data (with forecasts), but only at a national/global level.
C. Our Vividata database has some interesting demographic data on the consumers of different products and services in Canada. Check out, in particular, their "Shopping and Apparel" section for data on the consumers who visit "Shopping Malls/Districts", but also check out other categories to get an idea what brands and services seem to be common hits among GenY people. And if you want to dig deep into psychographic statements, the "Personal Characteristics/Views" section of the database covers some "Shop - Views" topics that might be useful.
- Note: Vividata is very complex to use. First read our Introduction to Vividata guide, then ask for help in the library if needed. Expect to invest a substantial amount of time if you want to master this database.
D. I sometimes find useful material on people's online habits in comScore's white papers, blog posts, and presentations (their Insights series). Start with a search for Millennial to find resources such as:
- Mobile Millennials in Canada
- Millennials' Digital Behavior
- Marketing to Millennials: 5 Things Every Marketer Should Know
E. A few random reports that came up in my initial searches and seem potentially useful:
- Urban Land Institute: Generation Y: Shopping and Entertainment in the Digital Age (US focused)
- Ryerson's Centre for the Study of Commercial Activity has some interesting reports available for free at their site that may prove useful; for example: Shopping Centres in Canada in a Time of Uncertainty. Note, though, that you will need to register (free) and provide information such as your address to download even the free Research Insights reports.
- CBRE: Millennials: Myths & Realities
F. There have been several BUS 360W topics that touched on similar topics in the past. The research guides prepared for those topics may have resources that you would find useful. Start with these guides:
- Retailer Response to Showrooming & Webrooming
- Mobile Apps for Millennials
- Millennials and McDonald's
G. Statista might have some useful charts and stats relevant to this topic. Start with a search for "shopping center" or even just a search for "malls". Be sure to check the Source tab next to any charts to see if there is a link back to the original source.
H. The International Council of Shopping Centers restricts access to most of their research information for members, but some of it is free. Possibly worth browsing to find things such as Shopping Centers: America's First and Foremost Marketplace and The Future of the Shopping Center Industry.
Similarly, the Retail Council of Canada tends to not provide free access to their reports, but some are available, such as...
<No further suggestions yet - but keep checking. Also, don't forget that this is your wiki: you are welcome to add any tips here whenever you'd like. --- MB>